Although all ticket sales took place online, fans had to choose their physical tickets at the stadium.
The Tamil Nadu Cricket Association (TNCA) allowed a crowd of 50 percent for the second India-England test, marking the entry of spectators for a sporting event in the country after nearly a year.
Throughout Thursday, social media was abuzz with reports of the long lines outside the stadium and the lack of social distancing from the crowds, but a TNCA official said that things had been settled after the initial confusion.
“The TNCA had announced that tickets booked online for the second test could be exchanged from February 11. However, they seemed to have misunderstood this and came to the stadium, resulting in crowds and confusion.” , the TNCA official told PTI.
The official also said ticket issuance would be more fluid on Friday.
“Insane crowd in Chepauk for collecting physical tickets. Friends have been lining up for a few hours and the crowd hasn’t budged an inch,” a Twitter user posted.
Insane crowd in Chepauk for the recovery of physical tickets. Friends in the queue for the last two hou… https://t.co/OSAHRgq2lc
– Srini Mama (@ SriniMaama16) 1613027027000
Amid the blatant violation of social distancing standards, reports also revealed that one person had passed out after standing in line for a long time.
Sources from the city police said there was a huge crowd, adding that the situation was being handled well by the police personnel assigned there.
Several Twitter users wrote about the confusion and chaos that reigned on the stadium premises until authorities brought matters under control.
“I had a worst day of my life, standing more than 6 hours in the than to redeem my tickets for the #INDvsENG test at #chepauk, I came back empty-handed with leg pain and frustration”, a Twitter user said.
I had a worst day of my life, standing more than 6 hours in the than to redeem my tickets for #INDvsENG te… https://t.co/EsHSwI7sZi
– f meeran (@ Fmeeran15) 1613042960000
Hari Saravanan, an avid fan of the game, said a large number of people came to the stadium to exchange tickets.
A large number of people came to Chepauk (Thursday), which is why there was confusion. Most people assumed they could only redeem the tickets today, but that is not the case, ”he said.
He said he would travel to the stadium on Friday to exchange his tickets, adding that authorities had announced that the tickets could also be exchanged on Saturday.